BAN001 Banking Operations and Management
Description:
Banking Operations and Management is a practical and theoretical course crafted for individuals aspiring to enter the banking industry or enhance their knowledge of its internal workings. It explores the functional departments within a bank, the regulatory environment, technological innovations, and customer relationship practices that shape banking in the 21st century. The course prepares learners for real-world banking responsibilities, including managing deposits, processing loans, ensuring compliance, and implementing financial services with efficiency and integrity.
The curriculum balances traditional banking principles with modern digital banking trends, risk assessment, customer service, and ethical practices. Learners will gain critical insights into how banks manage operations on a daily basis, interact with customers, follow regulatory guidelines, and adapt to economic changes.
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